Information
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Frequently Asked Questions — Museum Hotel Tbilisi
1. Location & Getting to Museum Hotel
Where is Museum Hotel Tbilisi located?
Museum Hotel Tbilisi is located in central Tbilisi at 10 Vakhtang Orbeliani Street, 0105, Georgia, near Orbeliani Square and the Dry Bridge Flea Market. The hotel is within walking distance of Rustaveli Avenue, Freedom Square, Tbilisi Old Town and many of the city's major cultural and historical attractions.
How far is Museum Hotel from Tbilisi International Airport?
Tbilisi International Airport is approximately 14–15 km from Museum Hotel. The journey by car or taxi normally takes around 20–25 minutes, depending on traffic.
How can I reach Museum Hotel from Tbilisi Airport?
Guests can reach the hotel by taxi, private transfer or car. Museum Hotel also offers an airport transfer service. A sedan for up to 4 passengers costs 200 GEL, while a minivan for up to 6 passengers costs 600 GEL.
How can I reach Museum Hotel by public transport?
The nearest metro station is Liberty Square, approximately a 10–15-minute walk from the hotel. Several public bus routes also operate along nearby Rustaveli Avenue and surrounding streets.
How far is Museum Hotel from Tbilisi Central Railway Station?
Tbilisi Central Railway Station is approximately 10–15 minutes away by car, depending on traffic.
2. Nearby Attractions & ShoppingWhat attractions are near Museum Hotel Tbilisi?
Museum Hotel is located close to many of Tbilisi's major attractions, including Orbeliani Square, Dry Bridge Flea Market, Dedaena Park, 9 April Park, Rustaveli Avenue, Tbilisi Opera and Ballet Theatre, Rustaveli National Theatre, Georgian National Museum, National Gallery of Georgia, Museum of the Soviet Occupation, Kashveti Church, Freedom Square, Old Tbilisi, Anchiskhati Basilica, Sioni Cathedral, Bridge of Peace, Rike Park, Narikala Fortress, Abanotubani and the Sulfur Baths, Metekhi Church, Mother of Georgia, the National Botanical Garden and Holy Trinity Cathedral (Sameba).
Are there shopping centers near Museum Hotel?
Yes. Galleria Tbilisi and Merani Shopping Mall are among the nearby shopping destinations.
What is near Museum Hotel for food and drinks?
Museum Hotel has its own dining venues, including Café Museum and Sirajkhana. There are also cafés, restaurants and other dining options around Orbeliani Square, Rustaveli Avenue and the surrounding central Tbilisi area. Café Museum serves European cuisine with local Georgian produce, while Sirajkhana specializes in Georgian and international cuisine and wine.
3. Airport Transfer
Does Museum Hotel offer airport transfer?
Yes. Museum Hotel offers private airport transfer services. A sedan for up to 4 passengers costs 200 GEL, while a minivan for up to 6 passengers costs 600 GEL.
How can I book an airport transfer?
Airport transfers can be arranged through the hotel by email at info@museumhotel.ge or via WhatsApp at +995 591 45 17 22. Guests should provide their name, telephone/WhatsApp number, flight number, arrival date, number of passengers and luggage count.
Can I change or cancel my airport transfer?
Yes. Airport transfer requests can be changed or cancelled free of charge up to 6 hours before the scheduled transfer time. For cancellations less than 6 hours before arrival or a no-show, a penalty of 50% of the transfer cost applies.
Do I need to update the hotel if my flight is delayed?
No. The hotel's transport partner tracks flights using the flight number and automatically adjusts the pickup time when a flight is delayed or rescheduled.
How do I pay for an airport transfer?
No prepayment is required. Payment can be made at the hotel reception by cash in GEL or by an accepted credit or debit card.
4. Parking
Does Museum Hotel have parking?
Yes. Museum Hotel's current official website states that free parking is available at the property, and current Booking.com information also lists free private parking.
Can I reserve a parking space?
Parking availability should be confirmed directly with the hotel before arrival, as the supplied Q&A does not specify a reservation procedure or parking capacity
5. Rooms & Accommodation
What types of rooms are available at Museum Hotel?
Museum Hotel offers several room categories, including Atoneli Double/Twin Rooms, Madatovi Double/Twin Rooms, The Telegraph Double/Twin Rooms, Dry Bridge Suite, Museum Suite, Museum Suite with Terrace, and Orbeliani Family Room.
What bed types are available?
Depending on the room category, Museum Hotel offers double/king or twin-bed configurations. Guests may contact the hotel in advance to request their preferred configuration, subject to availability.
Are extra beds available?
Extra beds are available in selected room categories upon request and subject to availability and an additional charge.
Are baby cots available?
Yes. Baby cots are available upon request and are subject to availability. Current Booking.com information lists cots for children aged 0–2 as free of charge.
Do the rooms have minibars?
Yes. Minibars are available in higher-category rooms and can be provided in standard rooms upon request. Minibar items are charged separately according to consumption.
Do the rooms have different views?
Yes. Room views vary by category. Depending on the room, guests may have views of the city, surrounding historic area or quieter parts of the building. Some rooms also feature balconies or terraces. Current room listings also identify city-view rooms.
6. Dining & Restaurants
What restaurants are available at Museum Hotel?
Museum Hotel has two main dining venues: Café Museum and Sirajkhana. The hotel describes Sirajkhana as a Georgian wine restaurant offering Georgian and international cuisine, while Café Museum combines European-Asian design with a European menu using local Georgian produce.
What are the breakfast hours at Museum Hotel?
Café Museum currently lists breakfast service from approximately 07:30–11:00.
What cuisine does Café Museum serve?
Café Museum offers a European menu featuring locally sourced Georgian produce. It is suitable for breakfast, lunch, dinner, tea, desserts, family meals, meetings and business gatherings.
What cuisine does Sirajkhana serve?
Sirajkhana is a Georgian wine restaurant offering Georgian and international cuisine, Georgian wines and wine-pairing experiences. It also hosts private and corporate events. Its current listed operating hours are 14:00–00:00.
Does Museum Hotel offer room service?
Yes. Room service is available at Museum Hotel. Current Booking.com information lists room service among the hotel's facilities.
7. Wi-Fi & Hotel Services
Does Museum Hotel offer free Wi-Fi?
Yes. Complimentary Wi-Fi is available for hotel guests. The Wi-Fi network is listed as Museum Hotel, with the password provided upon check-in. The official website also confirms free Wi-Fi.
Does Museum Hotel offer laundry services?
Yes. Laundry and dry-cleaning services are available upon request.
Does Museum Hotel provide luggage storage?
Yes. Guests can leave their luggage safely at the hotel after check-out, and luggage storage is available free of charge.
Does Museum Hotel have a 24-hour reception?
Yes. The hotel operates a 24-hour front desk.
8. Booking & Payment
How can I book a room at Museum Hotel?
Reservations can be made through the hotel's reservation team by email or phone. Guests can contact the hotel directly for reservations and special requests.
What payment methods does Museum Hotel accept?
Museum Hotel accepts cash, Visa, Mastercard and American Express.
Can I pay when I arrive at the hotel?
Yes. The supplied hotel policy states that payment upon arrival is available, depending on the selected rate and booking conditions.
Is prepayment required?
Prepayment depends on the selected booking rate and its conditions. Some reservations may require prepayment, while others allow payment upon arrival.
9. Booking Changes & Cancellations
Can I change my Museum Hotel reservation?
Yes. Standard Rate reservations can be modified up to 1 day before the scheduled arrival date, subject to availability and the applicable booking conditions. Guests should make changes through their guest profile.
How can I cancel my Museum Hotel reservation?
Guests can cancel their reservation through their guest profile according to the applicable booking terms.
Can I cancel my reservation for free?
Standard reservations can be cancelled free of charge up to 1 day before arrival. If a reservation is cancelled less than 1 day before arrival, a charge equivalent to one night's stay applies.
Do cancellation conditions vary by rate?
Yes. Cancellation and prepayment conditions can vary according to the selected room rate or booking conditions. Guests should check the conditions displayed for their reservation before booking. Current Booking.com information also confirms that cancellation and prepayment policies vary by accommodation type.
10. Check-in, Check-out & Luggage
What time is check-in at Museum Hotel?
Standard check-in is from 15:00.
What time is check-out at Museum Hotel?
Standard check-out is until 12:00 noon.
Can I leave my luggage at the hotel before check-in or after check-out?
Yes. Museum Hotel provides free luggage storage, allowing guests to leave their luggage securely at the hotel before check-in or after check-out.
What documents are required for check-in?
Guests are required to present a valid passport or identification document at check-in together with their reservation details.
What documents are required for children?
Children staying at the hotel should have a valid passport or identification document and the relevant reservation details.
11. Children & Family Accommodation
Are children allowed to stay at Museum Hotel?
Yes. Children of all ages are welcome at Museum Hotel.
Do children stay free at Museum Hotel?
Children up to 2 years old can stay free of charge according to the hotel's supplied policy, including a complimentary baby cot and breakfast.
Are extra beds available for children?
Yes. Extra beds are available upon request in selected room categories and are subject to availability and an additional charge. Current Booking.com information lists an extra-bed charge of 50 GEL per child/person per night, while the hotel's supplied Q&A states that children aged 2 and above receive an extra bed with breakfast for an additional charge.
Are baby cots free?
Yes. Baby cots are available free of charge for children aged 0–2, subject to availability.
Is there an age restriction for staying at Museum Hotel?
No. Current Booking.com information states that there is no age restriction for check-in and that children of all ages are welcome.
12. Smoking & General Hotel Rules
Is Museum Hotel a non-smoking hotel?
Yes. Museum Hotel is a non-smoking hotel. Smoking is permitted only in designated outdoor areas, including balconies and the terrace.
Are pets allowed at Museum Hotel?
No. Current Booking.com information states that pets are not allowed at Museum Hotel.
Does Museum Hotel require a security deposit?
The supplied Q&A does not specify a separate security deposit policy. Guests should confirm any applicable deposit requirements with the hotel when making their reservation.
What are the hotel's quiet hours?
The supplied Q&A states that standard hotel policies regarding quiet hours and guest behavior apply, but does not specify exact quiet hours. Guests are expected to respect other guests and maintain appropriate noise levels.
Are outside visitors allowed?
The supplied Q&A does not provide a specific visitor policy. Guests should contact the hotel directly if they plan to receive outside visitors or have questions about visitor access.
13. Conferences & Events
Does Museum Hotel have a conference room?
Yes. Museum Hotel has a dedicated conference room and also offers its dining venues for events and corporate functions. The hotel's official website provides event layouts including theatre, classroom, U-shape, banquet, boardroom and reception arrangements.
Can Museum Hotel host private or corporate events?
Yes. The hotel can host corporate events, private functions, meetings and banquets. Sirajkhana also specifically states that it hosts closed corporate events.